Hi Team,

We’ve built two dashboards using the default directory list, which includes data for both dashboards. To separate the data between the two, we’re using an external data reference as a filter:

• Entries with "CV" are meant for Dashboard 1

• Entries with "TR" are meant for Dashboard 2

To set this up, we used advanced filters with prefix matching. But we’re noticing that the dashboards aren’t showing the expected number of responses.

Here’s what we’re seeing:

• For “CV,” there are about 8,000 records in the directory list, but Dashboard 1 only shows 70.

• For “TR,” we have around 5,000 records in the directory list, yet Dashboard 2 only displays 149.

We’re wondering if there are any known limitations with prefix matching in the advanced filters that could be causing this issue.

It would be great if you could help us understand:

• Whether prefix matching is fully supported in this context

• If there are any restrictions or best practices we should be aware of

• What we can do to make sure the dashboards show the correct data

Appreciate any insights or suggestions you can share!