Survey Platform | XM Community
Skip to main content

Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 5,792 Topics
  • 13,963 Replies
5792 Topics
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform
Skeptical of Survey Data? Community Poll Open Now ✔️Poll

Are you or your stakeholders skeptical of survey data? Many are becoming increasingly skeptical of survey data, in terms of relevance, inherent bias, and retrospective views. How can a broader cross-section of distribution methods can improve this sampling? Do you have any examples of how broadening your sampling methods across multiple channels improved data quality and reduced bias? Has anyone done this analysis across your own internal or external customer base? Tell us in the comments how one can improve the integrity of survey results 🤔

2779
Michael_Cooksey
Administrator
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Survey Platform
Coming Soon: Public PreviewNews

Qualtrics will soon be launching Public Preview; an opportunity for our customers to use our most important new/updated product capabilities in production prior to full commercial launch. Capabilities released into Public Preview will be production ready code that has passed all Qualtrics security, quality and technical release bars. Customers who are on Qualtrics new simplified pricing and packaging plans or customers who actively used the feature in the Early Access preview program, and who may not yet have migrated to the new pricing plans, will be able to access features in Public Preview. We will notify customers of capabilities released into Public Preview through in-product notifications as well as Release Notes via XM Community. If you have questions about Qualtrics Public Preview you can contact us at [email protected] For questions about your Qualtrics pricing and packaging plan, please reach out to your Qualtrics account team. 

2080
Michael_Cooksey
Administrator
C
carcher20
asked in Survey Platform
Randomization without Replacement Troubleshooting

Hi there, I am having a good amount of trouble trying to set up randomization without replacement on a survey. I have six conditions, and I need every participant to be in two, but to not go through the first one twice. I know this could be completed under one randomizer, but I need every participant to answer the same question block after completing the first condition, so they have to come out of the randomizer to complete that.I know that people have asked questions related to this in the past, and I have read those question threads and tried to implement the solutions, and although it looks like it is set up correctly, I am running into problems. Currently, it seems as though it is working, in that my test run-throughs have not been giving me the same condition twice. However, the embedded data columns are printing out empty in the exported data, and the flow IDs (which I require) are all messed up, leading me to believe something must be wrong. I need access to either the flow IDs

215
kgillis
Level 5 ●●●●●
R
Level 2 ●●
riceballLevel 2 ●●
posted in Survey Platform
Qualtrics and Canvas?

Has anyone connected Qualtrics and Canvas successfully? If so - how? What are you doing with it? Was your solution easy to set up or did it require a lot of support from IT?We are looking in to connecting Qualtrics and Canvas to be able to control access and pass name/email between the two applications. It's a pretty simple use case, overall, but we don't know how to connect them.Searching this forum, it seems all existing discussions are years old, homebrew code, or posted by the folks that created the branded Drieam integration (which possibly is fantastic but I can't find any discussion one way or another).Any information anyone can share would be really helpful. Thank you!

671
amey_ghogale
A
Level 1 ●
agrmLevel 1 ●
asked in Survey Platform
Has anyone build a survey as a Schedule template to schedule appointments or import data from a scheduling source? If so, please share information.

Client is using Qualtrics.  However, they use other source to schedule diabetic classes.  Client would like to import scheduling data into Qualtrics.

4953
C
Level 4 ●●●●
B
Level 2 ●●
BYCHUA_SGLevel 2 ●●
asked in Survey Platform
Real-time monitoring of completion status

HiI have 10 interviewers conducting interviews with participants. Participants are asked to complete a survey on an iPad. Once the survey is completed, they receive a token of appreciation.However, there are occasions where the survey is incomplete due to various reasons, but participants may still claim that they have finished it. To avoid this, interviewers prefer to verify the completion status before handing out the token.While the "Survey Completed" message at the end helps, there's no way to confirm completion if the participant closes the browser tab. Additionally, the online shared report has limitations because it does not support filtering by Respondent ID, which makes it difficult to check individual completion statuses efficiently.I wish to seek some possible solutions from the community please as the interviewers do not have Qualtrics accounts but need to check the survey completion status in real time. Thank youBY

282
B
Level 2 ●●
kgillis
Level 5 ●●●●●
kgillisLevel 5 ●●●●●
asked in Survey Platform
Response export automation, batched at end of the day

I want to send a file at the end of every day that contains all the completed survey responses. The issue is my IT department won’t allow for sftp so I need some out of the box solution. I know I can send individual emails in a workflow with the survey response, but I don’t want people to be getting emails all day long. Is there a way to “batch” send the emails (either send a bunch of individual emails at once, OR preferably have it contain all the responses from that day). I’ve also been thinking about making a data table on a dashboard or report and exporting it that way. Open to any ideas!

101
kgillis
Level 5 ●●●●●
T
Level 2 ●●
TerryFosterLevel 2 ●●
asked in Survey Platform
Constant Sum - minimum answer

Hello!Question type: Constant sumAnswer type: ChoicesStatements: 5The situation: I’m asking about household composition (i.e., how many people, including you, currently reside in your household?). I want respondents to answer for <5, 5-12, 13-15, 16-21, 21+. The problem: I need the total of the sum to be equal to or greater than 1. How do I do this?

91
Shashi
Level 8 ●●●●●●●●
JMorsey06470
JMorsey06470
asked in Survey Platform
Embedded Data Not Pulling Into Display Logic

Hello, I added a field to my XM directory contact list called WellRive Branch. I then went into my data set and added this as a field and added it as embedded data to my survey. I am trying to add display logic based on the WellRive Branch but when I get to the value there is nothing there. What am I doing wrong? 

152
JMorsey06470
J
Level 1 ●
JoaoFPLevel 1 ●
asked in Survey Platform
Currency display in text input with forced response and/or validation

I am trying to make a survey more user-friendly by having numbers users input show up as currency.Therefore, instead of 100000, it should appear U$ 100,000.Most of the solutions I have found or obtained can make the number change. However, they seem to struggle with Qualtrics internal validation/requirement mechanisms. JavaScript solutions that mask the number will end up having Qualtrics not recognize that the response has been entered. Likewise, number validations will not work even with masking.Does anyone have a solution that:Converts a raw typed number into currency; Lets Qualtrics recognize a response has been entered; Allows for validation (or at least only lets numbers be inputted) Starts from “,00”?

303
rochak_khandelwal
Level 4 ●●●●
M
Level 2 ●●
MartinDLevel 2 ●●
asked in Survey Platform
Mouse over/tool tip on question texts

I have found several threads on mouse overs, but most of them are +5 years old, so I’m wondering if the provided solutions are still uptodate or if anything has changed in the meantime. What I want to do is:I have question text. when hovering over certain phrases of the question text, I want a tool tip to appear. The solution needs to work on desktop as well as mobile devices. Ideally, I’m looking for a solution that’s as easy/low-code as possible.Currently, I’m using the following approach described here: https://servicehub.ucdavis.edu/servicehub?id=ucd_kb_article&sysparm_article=KB0006562&spa=1&sys_id=c52ef409db10a4d098c6ac1b139619e7 This works ok-ish, but I have to make myself familiar with CSS in order to tweak the visual appearance, so maybe there’s an easier solution? Thanks!

807
rochak_khandelwal
Level 4 ●●●●
L
LAtkinson
asked in Survey Platform
Device Identifier - Does "Mobile" include tablets?

Hi! I’m trying to limit survey participants to those completing it on a computer, laptop or tablet. I don’t want the survey to be completed on a phone. If I use the Set Embedded Data /  DeviceIdentifier option, and then branch for those whose device type is “Mobile”, will this also exclude those completing it on a tablet? Thanks!

96810
M
Level 2 ●●
M
Level 2 ●●
MartinDLevel 2 ●●
asked in Survey Platform
Defining a variable for desktop vs. mobile participation

Hi! I want to track if participants took part in a survey with their mobile device / a tablet / a desktop computer. I know I can add a hidden question with browser meta info. However, this tracks the user agent and other stuff, but isn’t aggregated in the way described above. So my question is how can I aggregate such info to get this broader info? I know from other platforms (like Decipher) that they automatically probvide this aggregated info. Is this also available on Qualtrics or is there maybe a matching list of browser user agents to devices?

385
M
Level 2 ●●
jamesbyrne
jamesbyrne
asked in Survey Platform
Advanced quotas based on sum of embedded data

I’m not sure if I’ve explained this as well as I could with the title … First we have our simple quota based on the country embedded data field, e.g. 50 respondents from UK (straightforward) But then in the survey we ask them about interactions with different groups: so 1 respondent might interact with X number of people from Y groups. So after completing the survey we might have: 1 UK responsethat covered3 people in Group A10 people in Group B2 people in Group C In addition to restricting UK responses to 50, can we also restrict UK-Group A to 80 people, UK-Group B to 150 people, etc (values are just for example)? So when a new survey session commences, I want to be able to check the complete dataset and see the current sum for the Group A embedded data field and check it is less than 80, and once it reaches 80 close the quota? And for extra complexity, can this work as a “least fill” ? Thanks!

203
J
Level 4 ●●●●
J
jepswinburne
asked in Survey Platform
Need Custom CSS code

Can anyone provide Custom CSS code to:Change the width of the survey. Add a border to the survey (the entire survey, not just a single question). Create a button for the “take survey” link.Thanks.

6413
J
A
allol_ii
asked in Survey Platform
Balanced within subject design

I’m trying to design a balanced within-subjects design using embedded data, but I’m struggling to make my design work.  Here’s a description of my study:IV1: Label type scenarios (Three labels: green, red, blue )  IV2: Target type scenarios (Nine targets: A, B, C, D, E, F, G, H, I) Each target is paired with each label: so i have Target red A, blue A, green A.Here’s a description of what I want my design to look like: each participant should see all 9 targets each participant should see each target once only (e.g., the target is a square. if they see the red square, they shouldn’t see the green or blue square) each participant should see three “green label”, three “red label”, and three “blue label” scenarios. for example: a participants might see the scenarios in this order: green A, blue B, red C, green D,  blue E, red F, blue G, green H, red I. In this example, there are  3 greens, 3 blues, 3 reds, but each letter appears once.my current embedded data looks something like this:red_c

181
rochak_khandelwal
Level 4 ●●●●
R
Level 2 ●●
rarcegaLevel 2 ●●
asked in Survey Platform
Using side by side but validating the whole row as a single question

Hi, I have a side by side question set up where there are 2 columns (one with 4 multi-select options and one with a text entry). Is there a way to validate one row as if it’s a single question and force respondent to select/type a response? Like if a respondent selected any of the first 4 options, the respondent is not required to type anything in the text field and vice versa.   

153
MatthewM
Level 6 ●●●●●●
M
Level 2 ●●
MartinDLevel 2 ●●
asked in Survey Platform
adding piped text in mouse overs/hovers

I have mouse overs /hovers in my survey in a) question texts and b) response options. Now, for some of these, the mouseover/tooltip text itself should be based on meta data of my particpants. E.g. assume I’m doing an engagement survey and participants’ metadata has a data field called “business_unit” that stores, well, the business unit of each employee. Now, I sometimes have question texts or response options like “How do you rate your business unit?” or “My business unit is XYZ”. So when the participant hovers over the word “business unit” I want show the business unit based on what is stored in the particpant’s meta data. For the tool tip itself I was following this approach here: https://servicehub.ucdavis.edu/servicehub?id=ucd_kb_article&sysparm_article=KB0006562&spa=1&sys_id=c52ef409db10a4d098c6ac1b139619e7 and then in the survey for my specific question I’m going to the html view and was adding some code like:  How do you rate your <span data-text="${e://Field/bus

523
M
Level 2 ●●
D
DiogoAlex43
asked in Survey Platform
Preview without logging in

Hey everyone!I need to do a pilot test of my survey for my research. I am aware that when I import into SPSS Qualtrics separates between the preview answers and the ones which occured post survey activation. As I want to just test some things on my survey and I have no room for deleting active responses afterwards, I need to distribute it on preview to a short number of people for them to try it. But as I generate a link, everyone needs to sign in or log in to try it. If you know anyway to counter this, I would deeply appreciate it!Thanks a lot. 

4294
C
Level 4 ●●●●
L
Level 3 ●●●
Linda_charltonLevel 3 ●●●
asked in Survey Platform
Can I just manually add a course that was missed

Our course evaluation has been going for a week and we found out that a course is missing so can I manually add that to the course list?

244
L
Level 3 ●●●
M
Level 2 ●●
MartinDLevel 2 ●●
asked in Survey Platform
Hiding the "powered by Qualtrics" button also on the "end survey" page

Thanks to some help here in the community I was able to hide the “powered by Qualtrics” button that usually appears on each survey page at the lower right corner. I’m using the following JS code on the first question in each of my survey blocks: Qualtrics.SurveyEngine.addOnReady(function(){ /*Place your JavaScript here to run when the page is fully displayed*/ jQuery('#Plug').attr('style', 'display:none !important');});This works just fine. However, it unfortunately doesn’t work on the very last survey page, i.e. where the “end of survey” message appears because on that particular page there is no option to add JS code. Is there any other way I could hide that button?

9013
M
Level 2 ●●
M
Level 2 ●●
MartinDLevel 2 ●●
asked in Survey Platform
end of survey page: Customize text AND show page for response summary

Qualtrics offers to customize the “end of survey” page bei either showing a custom message OR by showing a response summary. However, I do not see any option to show the “response summary” page and at the same time customize the message that’s shown on that page. What can I do? … 

332
M
Level 2 ●●
E
Elaine.Li
asked in Survey Platform
Matrix - Carousel Font Settings

Hello,I want to set up a matrx table set in carousel, and carry forward statements selected from a previous question. But since the statements are “carried forward”, I am not sure how to adjust the font settings, such as bolding the statements or increasing the font size. Could anyone please share the CSS code to help with this?Thanks!

182
E
N
Level 3 ●●●
Neha TankLevel 3 ●●●
asked in Survey Platform
API for search Directory error

Hi,I am trying to use below API to search for records in Directory :https://api.qualtrics.com/c79e78a949572-search-directory-contactsWhen I was trying out in documentation, single field filter works fine, but when I use below code for multiple criteria based on syntax they have provided I am getting an error :{"meta": {"httpStatus": "400 - Bad Request","error": {"errorMessage": "The provided simpleFilter syntax is invalid, please review all components before retrying the request","errorCode": "CFH_0.4"},  Below is the code that I am using in body: {"filter": {"conjunction": "and","filters": [{"comparison": "eq","filterType": "email","value": "[email protected]"},{"comparison": "eq","filterType": "externaldatareference","value": "[email protected]"}]}} What am I doing wrong ?

22516
vgayraud
QPN Level 6 ●●●●●●
S
SharpInsight
asked in Survey Platform
Moving statements to middle of side-by-side

Hi All,  I have a side by side RPT survey that I want to ask about their knowledge before a training and then knowledge after a training. Having researched it a bit in terms of format, I want to set the before likert on the left, the statements they are answering in the middle and the likert for after the training on the right. So, likert, statements, likert in a side by side. Currently I don’t see an option for moving the statements (they are on the left followed by two likert sections). Is there a work around? Much appreciated.

152
S

Motivational Playlist

Terms & Conditions
OSZAR »