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Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in XM Community Instructions
👋 Community Introductions

 Welcome to the XM Community! If you've just joined the community, be sure to stop by and 👋 introduce 👋 yourself here! Share as much as you'd like, so we can all get to know you better! Tell us a little bit about yourself and your career, what industry you work in, where you're located, what you use Qualtrics for, and if you have earned any Qualtrics certifications!

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Michael_Cooksey
Administrator
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Rank & Rewards
⚪️ Rank & Rewards Program | Merch Store

Rank & Rewards Program Note: Our Rank & Rewards merch program was updated Jan 28, 2025. This post reflects the most up-to-date changes on the Rank and Rewards program. We want to reward and thank you, our community members, for your incredible contributions to the XM Community through the updated Rank & Rewards Program. Please read this entire post to familiarize yourself with the program and policies.You can achieve different levels / ranks within the community, depending on the number of points that you've accumulated. Every XM Community member will reach Level 1 once they earn 50 points. Your ranking will display on your profile and next to your name whenever you post or comment. You'll earn a new badge, which will be displayed on your profile, and an email congratulating you for each level you reach! When you reach Level 1, you'll receive a survey that gives you access to your Linkedin Profile Badge. Everyone earning points on the XM Community is eligible to “spend” the

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AdamK12
Level 5 ●●●●●
AmaraW
Former XM Community Team Member
AmaraWFormer XM Community Team Member
published in Rank & Rewards
⚪️ Linkedin Profile Badges | Rank & Rewards Program

 What is an XM Community Linkedin Profile BadgeAn XM Community Linkedin Profile Badge is a way to showcase your Qualtrics XM Community expertise and skills. You've worked hard to achieve your rank and status in the XM Community and we want to help you promote your XM expertise. How to Receive Your Linkedin Profile BadgeEach time you reach a new level in the Rank & Rewards Program, you will receive a notification that gives you access to your rewards for the level you reached, including your Linkedin Profile Badge. The notification will include access to instructions and a link to your Linkedin Profile Badge.If you were a part of the old program and would like access to the Linkedin Badges for levels you already earned, message an admin and we will direct message you the links and copy! We would like to refrain from publically posting the links to prevent those who haven't earned the reward from access. How to Add Your Linkedin Profile Badge to LinkedinAdd your badge to your Linkedi

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in 2-Minute Tips
🕑 Share product ideas with Qualtrics | 2-Minute Tips | August 27th 2024

What is 2-Minute Tips? Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 27th, 2024Topic: Discover how to share your product ideas with Qualtrics!   Question for the XM Community: Which recent product feature has excited you the most?

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Michael_Cooksey
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Rank & Rewards
⚪️ Community Hall of Fame | Rank & Rewards Program

RANK & REWARDS PROGRAMCongratulations to our XM Community Hall of Fame Members @mattyb513, @MsIreen, @fleb, @PraDeepKotian_Ugam, @VirginiaM, @MatthewM, @ClairJ, @ana_velez_voce, @NiC, @bstrahin, @AnthonyR, @Libertywick, @AnneG, @Rich_Boits_Walker, @PeeyushBansal, @TomG, @JenCX, @SaurabhPujare_Ugam, @Akdashboard, @SurajK, @lillianc, @MichelleC, @JulieT, @Michael_Campbell_RedPepper, @Matt_Christie_Walker, @JoycaV, @AdamK12, @Mishraji, @JeremyK, @MSobotta, @InessaG, @CamM, @Tom_1842, @Rudi, @lizb311, @mklubeck, @MattiasM, @grahulp5, @IsabelPosada_Voce, @ElieD, @bgooldfed, @Shashi, @Radam, @Deepak, @jmborzick, @Aanurag_QC, @ThomasW_IronMountain, @SteveBelgraver, @dobra021, @Appzk, @ColbyA, @Chhavi_Ch, @ManfredBM, @qualtrics_nerd, @MeganZich, @CxEx, @MikeW, @KimothiSaurabh, @JessicaGregory_CHNw, @jflowers1, @krbhavya, @JesperAndersen, @tannerfaragher, @ArunDubey, @ooolomod, @gingersauz, @Ricmarug, @cbhavsar, @TusharDalwani, @Shivamvig_sv, @praveengeorgeix, @EricCrayon101, @JonesE​​, @KO

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in XM Community Instructions
💡 Product Ideation Overview | Evolve

EvolveEvolve is the brand new Qualtrics product ideation program, powered by you, our customers. Through Evolve you can submit product ideas, (suggested enhancements to existing Qualtrics products and functionality), and track their status in the Qualtrics product development process.Prior to Evolve, product ideas had to be created in the XM Community Ideation category, reviewed by Community moderators, upvoted by a critical mass of community members, and then input manually into a data platform to be shared with Qualtrics product managers.Now, customers can share product feature suggestions directly with our product managers, right here in the XM Community. Through Evolve, we have expedited the ideation process, while increasing customer visibility into an idea or feature’s status. IdeasProduct “Ideas” are suggested enhancements to existing Qualtrics products and functionality.  UpvotingAn “Upvote” is a digital representation of your desire for a product idea to be implemented. In Evo

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Michael_Cooksey
Administrator
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in XM Community Instructions
📄 Get Started in The Qualtrics Experience Community | Instructions

Getting started table of contentsGetting started table of contents 1 | Create your Experience Community account 💜 2 | Set up your profile 👤​​​​​​​ 3 | Introduce yourself 👋 4 | Meet your administrators 👥 5 | Learn the community basics 📄 6 | Participate in programs 🏆 7 | Join groups 👭 8 | Discover product ideas & new product features 💡 8 | Attend events 📅  1 | Create your Experience Community account 💜Use your existing Qualtrics account login credentials to log into the Experience Community (right click on the link to open a new browser tab and keep this page open) then, you will be prompted to continue to step 2, below.  2 | Set up your profile 👤​​​​​​​Set up your profile, where you can update your profile picture, view your badges, & more. Note: At this point, your account will be awaiting admin approval, and the Community will be in “read only” mode for you. After admin approval, move on to step 3, below. 3 | Introduce yourself 👋Introduce yourself to the Experience

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Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in XM Community Instructions
👥 Meet Your XM Community Administrators & FAQs | Admin

Community Admin FAQS Who are the XM Community Admins?Your XM Community admins are @Michael_Cooksey and @AlonsoC What is a Community Admin?Our role as Community Admins is to foster a lively, respectful, and engaging community; thereby, enhancing your experience as a Qualtrics XM Community member! At times, we focus on a lot of the behind-the-scenes, working on new initiatives and content for the community, while other times we focus on engaging directly with our amazing community members. For the quickest response, you’ll want to contact us via our profiles, using the messaging functionality.  If there is an issue with the functionality of the Community; for example, if you are unable to comment on a post, edit your profile, or receive any error messages tag one of us If you ever have a time-sensitive support request, the community might not be the best place to ask it, and tagging a Community Admin will not help get a support-related response. To get in contact with our Support team, s

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craigoliver-walsh
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
published in Getting Started Mondays
✏️ QSF | Getting Started Mondays | January 29th 2024

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | January 29th 2024 Topic: QSF Whether you want to transfer a survey to a different account or simply keep a survey backup on your computer, exporting as a QSF is your best option. While a QSF or Qualtrics Survey Format file will not contain any response data, it will contain survey formatting and settings, including any questions in your trash.  This export method makes it easy to share survey templates via email by adding the QSF file as an attachment. This method differs from simply collaborating or duplicating a survey since there are no restrictions regarding survey ow

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pamelalbeck
Level 4 ●●●●
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
published in Basecamp Wednesdays
📚️ Analyzing Text with Text iQ | Basecamp Wednesdays | September 27th 2023

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | September 27th 2023 Topic: Analyzing Text with Text iQ If you’ve never used a text analysis tool before, let me be the first to introduce you to Text iQ. This tool analyses data from open-text question responses and provides topic recommendations while also assigning one of the six sentiment labels. The first time you use Text iQ you are required to upload your data, however, any time after that, new responses will be automatically added as they are recorded. No need to fear that respondents will misspell words, Text iQ includes spell check to ensure that responses get tagged correctly regardless of any typos. If you need a way to vis

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DominicaE
Level 2 ●●
JoseS
Former XM Community Team Member
JoseSFormer XM Community Team Member
published in Basecamp Wednesdays
📚️ Individual Links Alternative | Basecamp Wednesdays | September 20th 2023

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | September 20th 2023 Topic: Individual Links Alternative If you have ever been limited to only distributing anonymous links, but need to reap the benefits of personal links like tracking responses & pulling related embedded data, adding an authenticator to your survey may be the perfect solution. Once a respondent reaches the authenticator element, they're prompted to input specific information to continue, usually their email address or other contact information, essentially being made to log in to take the survey. This method protects your survey from collecting any unwanted responses by checking that the information submitted is

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JoseS
Former XM Community Team Member
AlonsoC
Administrator
AlonsoCAdministrator
published in Badge of the Month
5️⃣  5 For The Fight | Badge of the Month | May 2025

5 For The Fight is a Qualtrics-led nonprofit and global campaign dedicated to the fight against cancer. Task: What non-profits or social causes are important to you? Why are they important or how do you support them? We’d love to hear your stories! During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between May 1 and May 31, will receive this badge worth 50 points by the end of the month. 

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TimR
QPN Level 4 ●●●●
AlonsoC
Administrator
AlonsoCAdministrator
published in 2-Minute Tips
🕑 AI Insights Series: GPT Assisted Workflows| 2-Minute Tips | May 20th 2025

Learn how GPT Assisted Workflows automatically provide personalized responses to your customers based on feedback.  FAQ: GPT Assisted Workflows What are GPT Assisted Workflows?GPT Assisted Workflows use AI to automatically generate personalized responses to customer feedback and share summaries with the relevant teams, helping translate insights into actionable steps.How do I set up a GPT Assisted Workflow?Open your survey project and go to the Workflows tab. Set your trigger, like a survey response. Click the “+” sign, search for GPT, and link your account. Choose a template (e.g., “compose a reply”) or create one from scratch. Customize your prompt and context based on the feedback. Save your changes and add additional tasks if needed.Can I customize the responses?Yes! You can edit the initial prompts and specify context by including particular survey questions for more tailored responses.

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
15 Member Leveled Up, Product Ideas & AI UpdatesBlog

🎉 After a brief hiatus, it’s time to resume the Week in Review! From 15 members leveling up to bug fixes and trending ideas, here’s everything you need to know from around the Experience Community this week.Congrats to: ​@Crystal250 , ​@DaniD , ​@UniSurveys , ​@Mohsen, ​@dustin.stortz, ​@JoaoFP, ​@Rija for reaching Level 1!​@kepkam, ​@yve872, ​@BYCHUA_SG, ​@MartinD, ​@rarcega for reaching Level 2!​@YenMejia_Voce, ​@ccarroll  for reaching Level 4!​@Chee Heng_SZ for reaching Level 5!Which industry best practices or business frameworks does the XM methodology work best with in your view? Share your thoughts! Thanks ​@SteveBelgraver for this question.EV-139: EX Directory Archive for Terminated Employees- Add some type of ability to organize the employee directory and isolate/move terminated employees into a sub-folder that allows us to keep them in the system to preserve their responses, but separates them from active employeesEV-1031: Enhance formatting options for dashboard widgets i.e.

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Sachin Nandikol
QPN Level 6 ●●●●●●
I
IM_EstudiosInstitucionales
asked in Rank & Rewards
How do I make a search engine in Dropdown?

 Hello friends,I'm developing a survey with many entries. I want to use it as a sort of search engine where the user enters the first three letters and the closest option appears. I need your help, please. 

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I
AlonsoC
Administrator
AlonsoCAdministrator
published in 2-Minute Tips
🕑 AI Insights Series: Ask Personalized Follow-Up Questions| 2-Minute Tips | April 29th 2025

In this second installment of our AI Insights Series learn how you can ask personalized follow-up questions for richer insights.  FAQ: Adaptive Follow-up Feature  What is the Adaptive Follow-up feature?The Adaptive Follow-up feature is an AI-powered tool designed to enhance your survey responses by intelligently identifying key points in open-ended text answers and automatically generating personalized follow-up questions. Who can access the Adaptive Follow-up feature?This feature is currently available only to users on Qualtrics' new AI-powered product suites.How does the Adaptive Follow-up work?When respondents provide open-ended text responses, the Adaptive Follow-up analyzes their comments to identify significant themes or issues. It then generates specific follow-up questions that help clarify these points and gather more detailed information necessary for actionable insights.How do I enable Adaptive Follow-up in my surveys?To turn on Adaptive Follow-up:Select the question you wan

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AlonsoC
Administrator
AlonsoC
Administrator
AlonsoCAdministrator
published in 2-Minute Tips
🕑 Everything you need to know about the new merch store!| 2-Minute Tips | February 18th 2025

Our new merch store is live! Learn how to create your store account, place your order, take advantage of our LinkedIn bonus points, and more!  0:00-0:52  Intro0:52-1:31  Demo of store including new items!1:31-2:10  How to create your store account2:10-2:42  How to earn an additional 50 points!2:42-3:17  Must know FAQs including international shipping3:17-3:37  Outro Question for the XM Community: What items are you most excited to buy in the merch store?

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AlonsoC
Administrator
U
unique_username
asked in XM Community Instructions
How to end survey early

Hello, Sorry I am a noob and am in tears.I’d like the option to end the survey as soon as the volunteer selects an answer deeming them ineldigble to participant in the study (to avoid wasting their time further).I thought I followed the instructions but it’s not working - When I test, i get to that question and rather than ending the survey it continues to the next question :(Do I need to have all questions as an individual block???  What am I missing?Please help 🙏🙏 

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U
AlonsoC
Administrator
AlonsoCAdministrator
published in Badge of the Month
🖼 World Art Day | Badge of the Month | April 2025

World Art Day, a celebration to promote the development, diffusion and enjoyment of art is celebrated every year on April 15. Learn more: https://www.unesco.org/en/days/world-art Task: How do you expressive yourself artistically? Perhaps you paint, play a musical instrument, or create pottery. Whatever it is, we want to hear about it!  Alternatively, how do you enjoy art? Is there an art exhibit that you’re still thinking about or a music festival that you attend every year?  During the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between April 1 and April 30, will receive this badge worth 50 points by the end of the month. 

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rochak_khandelwal
Level 4 ●●●●
R
Level 1 ●
RijaLevel 1 ●
asked in XM Community Instructions
Displaying Anchor Labels as Single-Line Text

I need assistance in displaying the anchor labels from the screenshot above on a single line—for example, 'Very Good'—instead of splitting them across two lines, such as 'Very' on one line and 'Good' on the next.

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R
Level 1 ●
AlonsoC
Administrator
AlonsoCAdministrator
published in Week in Review
How to Improve Survey Response Rates, Trending Product Ideas, and 10 Members Leveled Up!Blog

🎉 Welcome to this week's digest! We’re excited to spotlight 10 fantastic members who have leveled up – congratulations on your achievements! Join the conversation about tackling declining survey response rates, explore the trending idea of developing a dashboard for monitoring survey progress, and much more!Congrats to: ​@KatSense, ​@gustavo silva ​@Space - the final frontier ​@Nathan Gates, for reaching Level 1!​@Dukester, ​@DavidA1225, ​@NickVEIC for reaching Level 2!​@eliasg13 for reaching Level 3!​@Hillary Blevins for reaching Level 5!​@KelliPolk for completing the Qualtrics Platform Essentials Certification Facing declining survey response rates? Join the conversation and share strategies to boost engagement. Thanks ​@AmandaGlynn for starting this conversation. Share your thoughts on the current state of CX in the public sectorProduct ideas from Community membersProduct Idea: Develop a dashboard that shows partially and unfinished surveys, allows filtering by funnel data, links t

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Sachin Nandikol
QPN Level 6 ●●●●●●
C
colon23
asked in XM Community Instructions
Ranking Chosen Answers To A Previous Multiple Choice Question

I have a multiple choice question in which multiple selections can be made. I want to make a separate rank order question in which the selected options from the multiple choice question can be ranked. Additionally, if only one selection is made, I don’t want the ranking question to appear at all. How would I go about doing this? Thank you!

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C
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
published in Rank & Rewards
Welcome to the XM Community Merch Store 🧢 FAQs

Merch Store FAQs: Our new Rank & Rewards Merch Store is Here! Beginning Thursday, Jan 29, exciting changes are coming to the XM Community’s Rank and Rewards program. Please read this FAQ post thoroughly to learn about the changes to our popular Rank & Rewards program. Merch Store FAQs 1. What’s changing?You asked, and we delivered -- we are pleased to offer XM Community members access to our new XM Community Merch Store. Previously, Community members would have to wait to level up to receive Community merch, and that merch came in the form of pre-set merch kits that could not be customized. Now, you can redeem your points whenever you like, and choose your *own* items. You also don’t have to wait to level up! You can redeem points at any time. 2. Is there new merch to choose from?Yes! After collecting feedback from Community members, we worked with our merch supplier to offer popular items and frequently requested items. We posted about that here. We also brought back some old

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Michael_Cooksey
Administrator
T
Timi
asked in XM Community Instructions
How to Hide "Weighted Mean" and "Standard Deviation" in View Response Scoring Report

Hi everyone,I used the Scoring feature in Qualtrics to assign numerical values to multiple-choice questions. For better visual organization, I created Scoring Categories labeled “Question 1,” “Question 2,” and so on — one for each question.When I checked the View Response report for a test respondent, I notice that it displays metrics like Weighted Mean of Items and Weighted Standard Deviation of Items under each scoring category (as shown in the attached screenshot).I'd like to remove these two metrics from the View Response report so that only the relevant information (like the raw score or mean score) is displayed.Is there a way to remove or hide these fields in the report view?Thanks in advance for your help!  

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T
AlonsoC
Administrator
AlonsoCAdministrator
published in 2-Minute Tips
🕑 AI Insights Series: Get Clearer Survey Responses| 2-Minute Tips | April 22nd 2025Tutorial

In this first installment of our AI Insights Series learn how to get actionable feedback on your open-text survey questions.    FAQ for Survey Response Clarity Validation  What is the Survey Response Clarity Validation feature?Survey Response Clarity Validation is an AI-powered feature designed to enhance the quality of open-text survey responses. It prompts respondents to provide more detailed and meaningful answers, reducing the likelihood of receiving vague or incomplete responses.Who can utilize the Survey Response Clarity Validation feature?This feature is currently available only to users on our new AI-powered product suites.Why is Survey Response Clarity Validation important?In situations where survey participation rates are declining, it is especially crucial to obtain useful feedback. This feature helps ensure that responses are informative and actionable, improving the overall quality of your survey data.How does Survey Response Clarity Validation work?When activated, the fea

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AlonsoC
Administrator

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