Customize "Retake survey" message | XM Community
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How can I customize the “Retake Survey” message? 

 

check this

https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/survey-termination/#ChangingTheEndOfSurveyMessage


Hello ​@Apollonia Goll ,

Create a new message in the Library, customize it as needed and add a hyperlink to your survey. You can then use this message as your end-of-survey message.

Let me know if this helps.


thanks for your reply ​@Sachin Nandikol. It is actually about this functionality https://www.qualtrics.com/support/employee-experience/creating-ee-project/data-tab/retake-survey-link-ee/#Overview, so it has nothing to do with the end-of-survey message. It shows when you go again on the survey link after finishing the survey. 


I don’t think you can directly edit that message. But you can try adding an end of survey element in survey flow and edit it accordingly. It’s not the best way but it can work for you.


ah, ok, got you ​@Sachin Nandikol , I am still a newbie with all the different possibilities 😉 You mean I could use the end of survey message twice in the survey flow (see screenshot below). How can I define that the the first "end of survey” message only shows if someone has already completed the survey/uses the retake survey function? What did you mean with “add  a hyperlink”? thanks again for your help.

 


ah, ok, got you ​@Sachin Nandikol , I am still a newbie with all the different possibilities 😉 You mean I could use the end of survey message twice in the survey flow (see screenshot below). How can I define that the the first "end of survey” message only shows if someone has already completed the survey/uses the retake survey function? What did you mean with “add  a hyperlink”? thanks again for your help.

 

Check this support page.


@Shashi I had a similar need as the TO some time ago, but also didn’t manage to get it done. Looking at your response here I tried creating a custom message where I add the survey link in the message’s content editor and add the Q_R_DEL=1 parameter at the end, i.e. so that it looks like:

 

end of survey message

retake survey: ${l://SurveyLink?d=retake%20survey}&Q_R_DEL=1

 

However, when I’m opening the survey with a participant’s link, and take the survey, then the “end of survey message” only displays the text without the link, i.e. it shows:

 

end of survey message

retake survey: 

 

Even though it’s not working yet, would that approach generally make sense?


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