I have 4 onboarding surveys and I want to show response rate of all in combined dashboard. But I am only able to show number of responses. How can we display the participation summary. It is EX lifecycle.
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I think this chart can not be filtered on data set source.
There should be some turnaround to show response rate, have anyone faced same issue and can provide resolution?
There should be some turnaround to show response rate, have anyone faced same issue and can provide resolution?
Do you have the data for number of emails sent?
Guess the response rate calculation is total completes/total emails sent.
No it can no be a custom metrics as surveys are triggered daily. It is not one time survey and it is in EX not CX.
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