New at Qualtrics

Discover the latest Qualtrics news, product updates, new product features, & more

AshleyDriggsQualtrics Employee

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform your business. Then, “Getting Started with Core Features” offers training to help you start using these tools effectively with expert-led breakout sessions. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming Sessions—“Discover What’s Possible”JulySeptember Upcoming Sessions—“Getting Started with Core Features”JuneJulySeptember

857416

11 days ago

SeanSQualtrics Employee

published in Announcements

Onboarding Office Hours Virtual Event Series

Join us for our Onboarding Office Hours event series. Our experts will introduce you to Qualtrics, the resources available to you, and how to get started in the platform. This free onboarding session is designed for new Qualtrics users and will have a live Q&A session. Space for this event is limited — please only register if you plan to attend live. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming Sessions June JulySeptember Follow-Up Resources & Next StepsExplore your personalized Customer Success Hub to connect with your account team, view your account details, access your services, and more. Receive step-by-step guidance on creating your first project using one of our Launch a Project checklists. Attend a free product training hosted by our experts at an upcoming Learn Qualtrics Live event. Explore all of the resources available to you using the Explore My Qualtrics R

2434215

1 month ago

SeanSQualtrics Employee

published in Announcements

Learn Qualtrics Live Virtual Event Series

Join us for our quarterly Learn Qualtrics Live event series. During the event, attendees will have the opportunity to join breakout rooms where our experts will provide free training on Qualtrics features and products. Topics will rotate throughout the year. Space for this event is limited — please only register if you plan to attend live.Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page.Upcoming Sessions Follow-Up Resources & Next Steps Session Resources Fundamentals of Survey Building Learning checklist Support page XM Basecamp course Fundamentals of CX Dashboards Learning checklist Support page XM Basecamp course Fundamentals of Employee Engagement Learning checklist Support page XM Basecamp course Fundamentals of XM Directory Support page XM Basecamp course Fundamentals of Text iQ Sup

2266132

1 month ago

AshleyDriggsQualtrics Employee

published in Announcements

XM Community Connect ft. Shannon Peterson, Verizon

In July 2025, we are thrilled to welcome Shannon Peterson (LinkedIn), Head of People Analytics at Verizon and Carlos Moreno (LinkedIn), Associate Director of Advanced Research People Analytics at Verizon to our Community Connect event! Register now Guest Speaker BackgroundShannon Peterson is the Head of People Analytics at Verizon, where she leads strategic initiatives that transform the employee experience through data-driven insights. With over 15 years of experience in people analytics and research, Shannon has held leadership roles at Meta and Microsoft before joining Verizon.She is known for her innovative thinking, ability to navigate complexity, and passion for aligning people strategies with business outcomes. Shannon brings a unique blend of empathy, curiosity, and forward-thinking leadership to every challenge—empowering teams to drive culture change, organizational design, and meaningful transformation at scale. Guest Speaker BackgroundCarlos Moreno is an Associate Director

2490

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - June 11, 2025

Features Released On Or Before June 11, 2025 DiscoverTopics Recommendation: Topic recommendation in XM Discover uses artificial intelligence (AI) to analyze unclassified documents and existing topics, revealing hidden themes and topics that may have been overlooked by manual modeling.DistributionsSearch Results and Document Access Restrictions: Brand Admins can now restrict search results based on a user’s group or division. Users who upload files into Research Hub can also control who has access to view their document.Research HubACH Payments for Online Panels: You can now use a bank account as a payment option when purchasing an online panel.Strategic UXVideo Editor Updates: You can now export all transcripts from your Audio and Video Library in a single file. In the video editor view, transcripts are now broken out by line with timestamps.XM DirectorySummary Tab: Minor styling changes to the widgets shown in the XM Directory Summary Tab. The data displayed here has remained the sa

3530

6 days ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Monthly Product Release Notes - May 8, 2025 to June 4, 2025

Released On Or Before June 4, 2025 Admin New Survey Taking Experience: Brand Admins can now set the default survey experience for the entire brand, encouraging survey builders to use a more accessible and user-friendly layout. API Datasets API Deprecation: The Datasets API has been removed from the Qualtrics public API catalog. As of June 1, 2025 the Datasets API will no longer be available and any calls to those endpoints will result in 404 responses. Benchmarks EX Engagement Benchmark: The EX Engagement benchmark has been updated with refreshed customer data from 2024. Conjoints & MaxDiff Conjoint/MaxDiff Model Updates: The statistical model behind Conjoint and MaxDiff projects has been updated. This does not affect existing metrics. Distributions Reminder Effectiveness Metrics: You can now view metrics to measure the effectiveness of reminder distributions (both email and SMS). This includes the number of surveys started and completed as a result of the reminders. Please note

3581

13 days ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - June 4, 2025

Features Released On Or Before June 4, 2025 API Datasets API Deprecation: The Datasets API has been removed from the Qualtrics public API catalog. As of June 1, 2025 the Datasets API will no longer be available and any calls to those endpoints will result in 404 responses. Free & Trial Accounts ACH Payments: You can now use a bank account as a payment option when purchasing a self-service license or upgrading an existing free or trial account. Workflows Workflow Conditions: Workflow conditions now support if/else branching. This allows you to build multiple branching paths within the same workflow depending on if your conditions are met or not. Features Starting On & After June 11, 2025 DiscoverTopics Recommendation: Topic recommendation in XM Discover uses artificial intelligence (AI) to analyze unclassified documents and existing topics, revealing hidden themes and topics that may have been overlooked by manual modeling.XM DirectorySummary Tab: Minor styling changes to th

3060

13 days ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - May 28, 2025

Features Released On Or Before May 28, 2025 DistributionsReminder Effectiveness Metrics: You can now view metrics to measure the effectiveness of reminder distributions (both email and SMS). This includes the number of surveys started and completed as a result of the reminders. Please note that these metrics are only available for reminders sent after May 21, 2025. Features Starting On & After June 4, 2025 WorkflowsWorkflow Conditions: Workflow conditions now support if/else branching. This allows you to build multiple branching paths within the same workflow depending on if your conditions are met or not. *Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for

4363

15 days ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - May 21, 2025

Features Released On Or Before May 21, 2025 AdminNew Survey Taking Experience: Brand Admins can now set the default survey experience for the entire brand, encouraging survey builders to use a more accessible and user-friendly layout.BenchmarksEX Engagement Benchmark: The EX Engagement benchmark has been updated with refreshed customer data from 2024.Conjoints & MaxDiffConjoint/MaxDiff Model Updates: The statistical model behind Conjoint and MaxDiff projects has been updated. This does not affect existing metrics.ExtensionsExtensions Administration: The extensions administration experience for Brand Admins has been updated to make extensions more discoverable, improve the navigation experience, and make it easier to manage extension credentials and domains.Website & App InsightsDigital Experience Analytics: This feature is now organized in one easy-to-navigate tab, where you can set up, customize data collection, and preview session data for session capture. Intercepts Settings

4751

26 days ago

AshleyDriggsQualtrics Employee

published in Announcements

XM Community Connect ft. Michelle Plaushines, Ibis Public Sector

In May 2025, we are thrilled to welcome Michelle Plaushines (LinkedIn), Account Manager and Qualtrics Consultant at Ibis Public Sector to our Community Connect event! Guest speaker backgroundMichelle Plaushines is an Account Manager and Qualtrics Consultant at Ibis Public Sector, where she empowers educational leaders to use data for meaningful change. Her background spans classroom teaching, instructional coaching, and leadership at both school and district levels, giving her a practitioner’s lens in consulting.Michelle has served as a 4K Coordinator, elementary principal, and Data & Innovation Specialist, leading strategic initiatives during challenges like the COVID-19 pandemic. She holds a Master’s in Educational Leadership & Policy Analysis from the University of Wisconsin–Madison and is passionate about continuous improvement, equity-driven innovation, and helping others build technological competence. Company backgroundIbis Public Sector is a consulting firm and Qualtric

6975

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - May 14, 2025

Features Released On Or Before May 14, 2025 Survey Platform Project Approval: New settings have been added to allow survey collaborators to request approval for projects. Features Starting On & After May 21, 2025 ExtensionsExtensions Administration: The extensions administration experience for Brand Admins has been updated to make extensions more discoverable, improve the navigation experience, and make it easier to manage extension credentials and domains. *Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason. If you have any questions about the product updates featured in this list, our support team is happy to help you with your

3920

1 month ago

Michael_CookseyAdministrator

published in Announcements

Qualtrics X4: Sydney & London 2025

We're excited to bring the X4 experience to Sydney and London! Following the success of our flagship event in Salt Lake City, we're hosting complimentary regional events where you can connect with fellow experience management professionals and learn from industry leaders. Event Details: X4 Sydney 📅 Date: Wednesday, 28 May 2025 📍 Location: ICC Sydney X4 London 📅 Date: Tuesday, 17 June 2025 📍 Location: Tobacco Dock💲 Cost: Free to attend Dive Deep into Experience Management: Breakout Sessions (45 minutes) • In-depth exploration of product features and best practices • Real-world customer success stories • Expert-led discussions on implementation strategies Lightning Talks (20 minutes) • Quick-hit sessions on product innovations • Tactical XM use cases • Partner solution showcases Networking Opportunities • Industry-specific roundtable discussions • Role-based networking sessions • Facilitated peer-to-peer conversations • Special breakfast and lunch networking events What to Expect:

2710

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Monthly Product Release Notes - April 3, 2025 to May 7, 2025

Released On Or Before May 7, 2025 Dashboards Dashboard Export Permission: For CX dashboards, a new dashboard setting has been added to enable or disable visualized aggregated data exports to CSV, TSV, and XLSX format. Patient Experience Benchmark: The Patient Experience benchmark has been updated with refreshed customer data from Q1 2025.Distributions Complaint Metrics in Distributions: Spam rate statistics for each email distribution are now displayed in the Distributions tab. Spam rate is the ratio of complaints received to the number of emails sent for a given distribution, and is calculated for each email provider. The Avoid Being Marked as Spam support page has also been updated with information and best practices for avoiding complaints. EX Delegate Updates: You can now import up to 100,000 delegates into an org hierarchy. The UI for importing, exporting, and managing org hierarchy units has also been updated. Location Experience Hub Multiple Instances of Apps: You can now con

3930

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - May 7, 2025

Features Released On Or Before May 7, 2025 Text iQ Brand Topics: You can now save Text iQ topics as a brand topic model. This allows the model to be used by any user in your license, helping to standardize text analysis across projects. After importing a brand model, you can customize it for your specific analysis. Strategic UX Data Isolation for Video Editor: The Video Editor tab is now available for data isolated brands. Survey Platform Pick, Group, & Rank Question: This question type is now available in the new survey taking experience. The “Stack items” and “Stack items placed in groups” formatting options are no longer available for this question type. Features Starting On & After May 14, 2025 Website & App InsightsDigital Experience Analytics: This feature is now organized in one easy-to-navigate tab, where you can set up, customize data collection, and preview session data for session capture. Intercepts Settings: A new page that houses project-wide intercept setti

3110

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - April 30, 2025

Features Released On Or Before April 30, 2025 Location Experience Hub Multiple Instances of Apps: You can now configure multiple instances of Qualtrics apps.These apps can then be shared with different groups of users that may have unique needs. Multiple instances are currently only available for the Location Experience Hub. Survey Platform Calendar Question: New question type allows users to input a date and time using a calendar in the survey. New Support Pages App Configuration: This page contains information on configuring and sharing Qualtrics Apps, including Location Experience Hub, Manager Assist, and Dashboard Viewer. Features Starting On & After May 7, 2025 Text iQ Brand Topics: You can now save Text iQ topics as a brand topic model. This allows the model to be used by any user in your license, helping to standardize text analysis across projects. After importing a brand model, you can customize it for your specific analysis. *Disclaimer: The content provided on this we

4231

1 month ago

Michael_CookseyAdministrator

published in Announcements

Report: AI-enabled CX

The $860 billion opportunity Our latest research report shows AI-enabled customer experience could create an estimated $860 billion in value.Executives often struggle in implementing AI across their CX operations. Our report provides a framework you can adopt, regardless of where you are in your AI adoption journey, to offer superior customer experiences and laying the foundation to integrate increasingly sophisticated AI implementations.Would you like to know more?Download now!

914

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - April 23, 2025

Features Released On Or Before April 23, 2025 Qualtrics App in Salesforce Custom Domains in the Qualtrics App in Salesforce: You can now send surveys from the Qualtrics App in Salesforce by using a custom “From” domain. Features Starting On & After April 30, 2025 Location Experience Hub Multiple Instances of Apps: You can now configure multiple instances of Qualtrics apps.These apps can then be shared with different groups of users that may have unique needs. Multiple instances are currently only available for the Location Experience Hub. Survey Platform Calendar Question: New question type allows users to input a date and time using a calendar in the survey. New Support Pages App Configuration: This page contains information on configuring and sharing Qualtrics Apps, including Location Experience Hub, Manager Assist, and Dashboard Viewer. *Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in

3780

1 month ago

Michael_CookseyAdministrator

published in Announcements

Read Me: How to Create an Account on the Experience Community 💜

To get all of the benefits of the Qualtrics Experience Community, make sure you create a Community account. It’s easy! Here’s how 👇 1 | Create your Experience Community account 💜Use your existing Qualtrics account login credentials to log into the Experience Community (right click on the link to open a new browser tab and keep this page open) then, you will be prompted to continue to step 2, below. 2 | Set up your profile 👤Set up your profile, where you can update your profile picture, view your badges, & more. Note: At this point, your account will be awaiting admin approval, and the Community will be in “read only” mode for you. After admin approval, move on to step 3, below. 3 | Introduce yourself 👋Introduce yourself to the Experience Community and start connecting with other members! Tell us a little about yourself, where you're from, and your Qualtrics use case. Want to learn more about how to use the Experience Community? This post linked here contains more inform

12780

1 month ago

AshleyDriggsQualtrics Employee

published in Announcements

XM Excellence: Conducting Qualitative Research in Qualtrics

About this EventUnlock the power of qualitative research! Join us for an engaging session as we explore the essentials of qualitative research. You’ll learn to use powerful tools like moderated user testing/in-depth interviews (IDIs) and unmoderated user testing.Led by Qualtrics experts Melody Lyee, Principal Product Manager, and Emily Geisen, Principal XM Scientist, this session will equip you with a strong toolkit for gathering deep insights that drive data-driven decisions.This is an event you won't want to miss! Featured SpeakersEmily Geisen is a Principal XM Scientist at Qualtrics, bridging the worlds of survey methodology and cutting-edge technology to transform how researchers gather and interpret data. Her areas of focus include the core survey platform, qualitative methodologies, and AI-solutions for market researchers.Melody Lyee is a Principal Product Manager at Qualtrics, leading product development for market and UX research customers. She focuses on moderated and unmodera

24910

1 month ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - April 16, 2025

Features Released On Or Before April 16, 2025 CX Dashboards Dashboard Export Permission: For CX dashboards, a new dashboard setting has been added to enable or disable visualized aggregated data exports to CSV, TSV, and XLSX format. Patient Experience Benchmark: The Patient Experience benchmark has been updated with refreshed customer data from Q1 2025.WorkflowsExperience ID Change Event: You can now initiate a workflow whenever an email or SMS message bounces in a specific mailing list or in a directory. Run Now for Event-Based Workflows: Event-based workflows can now be run immediately. You can enter sample data or automatically generate test data to be used in the task run. XM Directory Event App: The XM Directory Event App (AKA the XM Directory Funnel Event) is being deprecated on June 30, 2025. See this linked guide on how to retain functioning workflows once this feature is removed. Features Starting On & After April 23, 2025 Qualtrics App in Salesforce Custom Domains in th

4931

2 months ago

Michael_CookseyAdministrator

published in Announcements

Experience Community FAQs: Welcome to the Experience Community

The XM Community is becoming the Qualtrics Experience Community Experience Community FAQs 1. What’s changing?The Qualtrics XM Community is relaunching as the Experience Community, a single destination for both product help, as well as XM thought leadership. The Experience Community will represent the best of two worlds -- Qualtrics product help, custom code solutions, product release notes, and everything else you love about the current XM Community -- but *also* a brand new, thought leadership side of the Community, separate from product help, and dedicated to high-level XM best practices, voice of the customer programs, XM theory, and more. Tl;dr: This means our Community will now have two main content pillars: Product content, and thought leadership content. 2. What do you mean by “thought leadership?Qualtrics’ XM Pros community is joining forces with the XM Community here on this platform. The XM Pros community is a global, free community for XM professionals who want to learn ab

2516

2 months ago

Michael_CookseyAdministrator

published in Announcements

How to use the new Experience Community 💜

Our New Experience Community is Live! 🎉 As we previously announced, our new Experience Community is here. All of the same content and functionality is still here, and we are so excited to present our new thought leadership Leaders Network “neighborhood” to everyone very soon. Here’s how to navigate the new Experience Community 🤓 To find content from what used to be known as the XM Community, click on the navigation option called “Product Forum.” This is where you can find *all* historic (and new) XM Community content. After clicking on the Product Forum button, you will land on the new Product Forum page, which has retained its content and layout.Additionally, you can still find all of the historic XM Community categories in the top navigation menu under “Topics,” and you can still submit product feedback in the same way as before using the “Ideas” tab:Finding topic categories and submitting product feedback remains the sameSo, what’s the Leaders Network? Qualtrics’ XM Pros co

14729

2 months ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - December 4, 2024

Features Released On Or Before December 4, 2024 Survey Platform Deprecation of Spell Checker: The spell checker in survey tools and survey tools (ex) is being deprecated. This feature will no longer be available after December 4, 2024. Simple Layout is the New Survey Taking Experience: This update removes the term “Simple layout”, and allows you to opt in to the new survey taking experience, which is mobile friendly, completely accessible, and contains new question types. Once you’ve opted in, layouts will disappear from the Look & Feel. You can return to the old layout structure within Survey Options.XM PlatformAuthentication Organization Settings: A new section of organization setting used to control the login experience for your Qualtrics users. These settings allow you to enforce two-factor authentication and control your login URL. Two-factor authentication will be enabled by default for all new Qualtrics brands. Additionally, SSO settings for SAML and OAuth 2.0 connections

93916

2 months ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Weekly Product Release Notes - April 9, 2025

Features Released On Or Before April 9, 2025 Distributions Complaint Metrics in Distributions: Spam rate statistics for each email distribution are now displayed in the Distributions tab. Spam rate is the ratio of complaints received to the number of emails sent for a given distribution, and is calculated for each email provider. The Avoid Being Marked as Spam support page has also been updated with information and best practices for avoiding complaints. EX Delegate Updates: You can now import up to 100,000 delegates into an org hierarchy. The UI for importing, exporting, and managing org hierarchy units has also been updated. Pulse Custom Sampling: Now when you set up a Pulse program, you can decide to manually assign participants to each survey. Strategic Research Moderated User Testing Updates: You can now generate a live stream link for Moderated User Testing interviews. Outlook calendar sync is also now available when configuring your project. Survey PlatformCompatibility Filter

4730

2 months ago

QualtricsReleaseNotesQualtrics Employee

published in Product Release Notes

Monthly Product Release Notes - March 6, 2025 to April 2, 2025

Released On Or Before April 2, 2025 CX Dashbords Improved Premade Benchmark Creation: By switching to the new benchmark editor, you get faster benchmark creation, new industry and regional filters you can save, improved version updates, and better benchmark widget-editing capabilities. Available in CX Dashboards only, not yet in EX. Dashboards Percentile Rank in Benchmarks: You can now select percentile rank as a metric within the benchmark editor. This option is also available when configuring one-time benchmarks. Record Table Widgets: If respondents upload files with their response, you can now download all of these files from your record table in a zip file. This option is only available in survey Results Dashboards and CX Dashboards, not EX. Directories Locations Tab: A new “Locations” tab has been added to the Location Directory. This update enables you to efficiently search for, view, and edit locations directly inside Qualtrics without the need for file uploads. Distribution

4060

2 months ago

Page 1 / 18

New at Qualtrics

Motivational Playlist

Sign up

Social Login

Login to the community

Social Login

Scanning file for viruses.

This file cannot be downloaded